Support in India
WD provides dedicated warranty support and service in India
Please follow the steps below if you need warranty service for a defective product
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Search our Knowledge Base
Many of the problems we receive can be resolved directly by our customers. Please search our Knowledge Base for possible solutions.
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Diagnose the Issue
Download our diagnostics utility, Data Lifeguard Diagnostics, to diagnose the problem.
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Create an RMA
Log into our WD Support portal and create an RMA to request your replacement product(s). Write the RMA # on at least 3 sides of the packaging.
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Use WD approved packaging
Follow the packaging and shipping instructions to send in your defective product(s).
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Use a traceable carrier
Make sure to use a carrier that provides a tracking number to ship your defective product(s).
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Review the information below
See below for the shipping address and other important RMA related information.
Contact Numbers
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Warranty Support
1800-200-5789
1800-419-5591
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General Support
1800-200-5789
1800-419-5591
9 AM – 6 PM IST
Email WD |
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